FAQ

Basic Queries

We accept Debit and Credit cards of all types and PayPal. We can accept Wire Transfer and UPI under select conditions.

If you are purchasing for first time no account or login is needed and all you need to do is go to relevant theme page and click on buy now button and checkout to get the theme.

In each theme page under buy now button relevant documentation related to the theme is given.

More documentation is given here: coming soon…

All of our themes and plugins are annual payment. You can choose to cancel subscription anytime by just emailing us. You can ask for additional discounts for all themes renewal.

Even if you don’t renew the theme stays on your website and continues to work as normal. You don’t get support and updates as well as loose access to the account downloads but other than that theme continues to work fine on your used websites like normal and if you have used the theme on any client website that too also continues to work just fine.

Simple customization are easy and are included within the theme support however very heavy customization like full layout changes or some special plugin module to be created will be charged at Rs. 2000/- per page.

We reply back within 24-48 hours except the weekends.

We strive hard to satisfy and make our customers happy with the theme or plugin we sell. Kindly ensure you ask us all questions you have before purchase and we will ensure to keep you satisfied and provide full support for the item you purchase. We offer 14 day refund policy for new customers in case you aren’t satisfied with the theme.

All themes bundle and lifetime package don’t fall under refund policy. So in case you have doubts buy a single theme and then can upgrade to a package.

Pre-Sale Queries

Yes we do provide managed and fast WordPress hosting using Litespeed servers. Do checkout our hosting plans at: coming soon…

All of our themes are compatible with WooCommerce and hence you can use this free plugin to create an online shop for selling your services or products.

For inner pages of all of our themes Elementor page builder works just fine. For CSSKart Elements Pro theme pack they are built using Elementor page builder so homepage is also editable using Elementor.

All of our themes are responsive and simple, easy to use, mobile friendly, compatible with WooCommerce for eCommerce and all plugins on the WordPress repository. We also offer free installation, demo content and 1 year support for all paid users.

Yes, all images used are from pixabay.com and Depositphoto.com licensed. They can be used for both commercial and personal projects.

We recommend SiteGround Hosting, Bluehost, Hostgator, Hostmonster and Godaddy for Shared Hosting.

Yes you can buy more than 1 theme. Contact us for discounts via contact us.

No, it does not have Child Themes because it has a Custom CSS box where you can add your own CSS.

We do not offer phone support. We do offer sales call via Phone. For support kindly either visit our support forum to post your query or you can email us at: info@csskart.com

All of our themes are licensed under the <a href=”https://www.gnu.org/licenses/gpl.html” target=”_blank”>GNU General Public License</a>.

We do not generally provide support for free theme users, however, you can send us an email at info@csskart.com and we’ll see if we can assist.

You pay for the theme. Once payment is confirmed you receive the download link of the theme in the email instantly.

You pay for the theme. Once payment is confirmed you receive the download link of the theme in the email instantly.

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